Your Trust, Our Promise
At HernandezCockerSpaniel.com, we understand that your privacy is not just a policy—it’s a sacred trust. When you share your name, your story, or your dreams of bringing home a Cocker Spaniel puppy, you’re placing something deeply personal in our care. We honor that trust with unwavering integrity, transparency, and respect.
This Privacy Policy explains how we collect, use, protect, and respect your personal information when you visit our website, inquire about a puppy, or become part of the Hernandez Cocker family. By using our site or services, you agree to the practices described below.
1. Information We Collect
We collect only what’s necessary to serve you well and keep our puppies safe:
Personal Information You Provide:
- Name, email address, phone number, and mailing address
- Home and lifestyle details (e.g., living situation, family members, pet experience) shared during inquiry or adoption applications
- Payment information (processed securely via third-party gateways—we never store full credit card numbers)
- Photos, messages, or updates you choose to share with us
Automatically Collected Data:
- IP address, browser type, and device information
- Pages visited, time spent on site, and referral sources (via cookies and analytics tools like Google Analytics)
- Location data (only if you enable it, and only to improve local service)
2. How We Use Your Information
We use your information only to:
✅ Facilitate puppy inquiries, reservations, and adoptions
✅ Communicate with you about your application, pup updates, or care guidance
✅ Process payments securely through trusted partners (e.g., PayPal, Stripe)
✅ Improve our website experience and content
✅ Comply with legal obligations (e.g., veterinary records, breeding regulations)
✅ Send occasional, valuable updates (e.g., new litters, care tips)—you can unsubscribe anytime
We never sell, rent, or trade your personal data to third parties for marketing or profit.
3. How We Protect Your Data
Your security is non-negotiable. We implement:
🔒 SSL encryption across our entire website (look for “https://”)
🔒 Secure payment processing via PCI-compliant third parties
🔒 Limited internal access—only essential team members can view sensitive data
🔒 Regular security reviews and software updates
🔒 Physical and digital safeguards for stored records
While no online system is 100% immune to risk, we take every reasonable measure to keep your information safe.
4. Sharing of Information
We do not share your personal information except in these limited cases:
- With service providers (e.g., payment processors, vet clinics, transport coordinators) who help us care for you and your puppy—and who are bound by confidentiality agreements
- To comply with the law, such as responding to a valid subpoena or protecting our rights, safety, or property
- In the rare event of a business transfer (e.g., merger or sale), your data would remain protected under this policy
We never share puppy buyer information with public databases, registries without consent, or unaffiliated marketers.
5. Cookies and Tracking Technologies
We use essential cookies to keep our site functioning (e.g., remembering your login during an application). We also use analytics cookies (like Google Analytics) to understand how visitors use our site—helping us make it better for future families.
You can manage or disable cookies through your browser settings, though this may limit some site features.
6. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications (unsubscribe links are in every email)
- Withdraw consent at any time
To exercise these rights, simply contact us at privacy@hernandezcockerspaniel.com .
7. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If we discover such data has been provided, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy as our practices evolve or laws change. The “Last Updated” date at the top will reflect any revisions. We encourage you to review this page periodically. Continued use of our site after changes means you accept the updated policy.
9. Contact Us
Have questions, concerns, or requests about your privacy? We’re here to listen—always.
📧 Email: privacy@hernandezcockerspaniel.com
📞 Phone: [Your Phone Number]
📬 Mail: [Your Full Mailing Address]
We respond to all privacy inquiries within 3 business days.
Thank You for Trusting Us With Your Journey
At Hernandez Cocker Spaniel, we believe that privacy isn’t just about data—it’s about dignity, respect, and the quiet promise that your story is safe with us. Whether you’re researching your first puppy or welcoming your third, we’re honored to walk beside you—with open hearts and closed lips about what’s yours.
🐾 Because every family deserves peace of mind—and every Cocker, a home built on trust. 🐾